Privacy Policy

Introduction

KJW Site Solutions, LLC ("KJW," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through kjwsitesolutions.com (the "Site"), how we use it, and the choices available to you.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the Site.

Information We Collect

We collect information in the following ways:

• Information you provide directly. This includes your name, company name, email address, phone number, project details, and any other information you submit through our contact forms or when you reach out to us directly.
• Files you upload. If you choose to submit plans, drawings, or other project documents through the file upload link on our Contact page, those files are uploaded directly to our Dropbox account. See "File Uploads and Third-Party Services" below for more detail.
• Automatically collected information. Like most websites, we may automatically collect certain information about your visit, including your IP address, browser type, device type, pages viewed, and the date and time of your visit, typically through analytics tools such as Google Analytics.
• Cookies. We may use cookies and similar tracking technologies to understand how visitors use the Site and to improve its performance. You can control or disable cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the pre-construction consulting, estimating, and machine control services you request
• Communicate with you about your project, including quotes, scheduling, and deliverables
• Improve our Site, our services, and the experience of visitors
• Maintain the security and proper functioning of our Site
• Comply with legal obligations

We do not sell your personal information to third parties.

File Uploads and Third-Party Services

To make it easier for you to send us large project files, our Contact page includes a link to a Dropbox file request. When you use this link, you are uploading your files directly to Dropbox, a third-party service, and that upload is subject to Dropbox's own privacy policy and terms of service, not just this one. We encourage you to review Dropbox's privacy policy at dropbox.com/privacy before uploading sensitive information.

We are not responsible for how Dropbox or any other third-party service handles data once it leaves our Site. Files you upload through this link are used solely to review and complete the project you have contacted us about.

How We Share Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who help us operate the Site and our business, such as web hosting providers, email delivery services, and analytics providers, who are only permitted to use your information to perform services on our behalf
• Legal authorities when required to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of KJW, our clients, or others
• Business transfers in the event of a merger, acquisition, or sale of company assets, in which case your information may be transferred as part of that transaction

Data Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry, completing a project, and complying with our legal and accounting obligations.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you. To make such a request, contact us using the information below.

You may also opt out of non-essential cookies through your browser settings, and you may unsubscribe from any marketing communications by following the unsubscribe instructions included in those messages.

Children's Privacy

Our Site and services are directed at businesses and professionals in the construction industry and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

KJW Site Solutions, LLC
176 Joy Lane
Greenbrier, TN 37073
jd@kjwsitesolutions.com